TO ALL PATIENTS OF HOLISTIC FAMILY
HFP is closed for business effective Monday,
October 2nd, 2017. Due to many impactful changes in the local
and national health care scene (detailed in
this letter) it became necessary to close the business down. We
attempted to reach all patients by regular mail back in July
regarding this decision. While we made every effort to contact
all patients on our computer roster, it is inevitable that some
were missed due to simple human error or changes of address. If
you are one of those individuals, accept my apology. Following
are simple instructions on what you’ll need to do to obtain your
medical records, or, if you are an established patient of Dr.
March, to follow him to his new practice location in Rowley.
PLEASE DO NOT ATTEMPT TO CALL US, NOR SHOULD YOU ATTEMPT TO
USE THE ATHENA PATIENT PORTAL! Our phone number is no longer in
service, and the Portal is no longer functional. This web site
is the only link to the information you will need to expedite
your medical care options from here on. Our mailing address - 65 Newburyport Turnpike,
Newbury MA 010951 - remains valid for the next few weeks.
We understand that
many patients may have waited until now to deal with the matter
of signing medical release forms, obtaining records, etc. We
will do our level best to promptly process your requests and
In a month or so, this web page will be
updated with new information on how to obtain medical records,
or you may contact the
Massachusetts Board of Registration in
Medicine at that time for further details.
Thank you for
your many years of loyalty and patronage.
- Dr. Jonathan
March & all the HFP staff -
Questions and Answers
regarding our closing:
Will the present building remain open for business after October 1st,
and what will become of the other ancillary providers there (eg.
Ranan Cohen, Joan Flynn, Les Weiser)?.........Answer:
The building was closed for all business as of
4:00 PM on Friday, September 29th. Ranan
and Joan are now at 11 Market Square (Unit 8, 2nd Floor),
Newburyport, as of September 1st Joan can be reached at 978.499.3955. Ranan can be reached at 978.499.3855 downtown, or either at
603.659.2528 (home office) or at 603.431.6677, x 240 at Whole
Life Healthcare. Les is presently looking for another
practice location in the region.
If I choose to transfer my medical care to
NSPG (North Shore
Physicians Group) in Rowley, how do I do this?.........Answer:
Call NSPG at
892-7707 to make sure
your insurance allows them to be your PCP.
for a known list of insurances they do and don't take.
NSPG has your signed authorization, please contact
their central registration at (877) 892-7707 FIRST BEFORE
calling the Rowley office
location at (877) 379-5522 to schedule
your future appointments.
downloadable version of the records form to fax/mail or drop off
NSPG in Rowley is available
here. Note: Leave the section for "PATIENT
MEDICAL RECORD #" blank.
Mail the completed
North Shore Physicians Group, Attention Jackie,
414 Haverhill St, Rowley, MA 01969.
There is no fee for records releases if transferring to NSPG in Rowley. Do NOT use this form
unless you want you records to go to NSPG. Do NOT
mail this form to our Newbury office address. You must mail it
to them at 414 Haverhill St., Rowley, MA 01969.
What do I do about my records if I do NOT plan to move my care to NSPG?.........Answer:
You will still have to choose a new PCP and sign a
medical release form (one per patient) indicating to whom you wish records sent. All
requests received from October 1st on
be accompanied by a check made out to Holistic Family
Practice, Inc. for the amount of
$20 PER PATIENT. No
requests can be processed without this
you do not designate a new PCP, but want your records for
yourself, we will reproduce and release them to you via a data
CD OR a digitial download, but a fee will be
required to be pre-paid at the same time we receive
your records release form.
If you are not going to NSPG
or wish to request your own copy of records,
generic records request form.
WE REQUIRE A MINIMUM 10 BUSINESS DAYS TO PROCESS ANY MEDICAL
RECORDS REQUEST once your check has cleared.
with your pre-payment fee check to Holistic Family
Practice, Attention Medical Records, 65 Newburyport Turnpike,
Newbury, MA 01951.
We will update this web
site with the facility info that will handle future records
archiving and records requests shortly.
If you do not wish to follow Dr. March,
you must contact your insurance by Oct 1st to name a new PCP if
he or our facility is currently named.
is happening with Kate de Kanter, FNP and Lynne Henning,
Kate and Lynne are both now at
Coastal Medical Associates.